With a 1-year Care-Free Auto Savings Club membership you receive all these auto services at NO EXTRA CHARGE:

• The best auto repair warranty in the industry: 2 years or 40,000 km warranty on all work*
  * Unless otherwise noted.
• 2 premium oil changes with fuel additives
• Tire rotation
• Battery test
• Towing
• PLUS – special discounts on other auto repair services

Fuel, engine, transmission, drive line, cooling, power steering, brakes – oh my!

High quality BG Automotive Maintenance Services are backed by the Lifetime BG Protection Plan®. That means if you need repair on one of the seven systems covered, you automatically qualify for thousands of dollars to take care of the problem.* How’s that for peace of mind with your investment?

How to BeGood

To maintain the lifetime protection, all you have to do is stick to the service schedule. Good for you, good for your vehicle. We’d love to talk to you about the details.

*Qualification and coverage is dependant on the specific BG plan and services performed.

 

The Dealer Alternative

HOW DOES THE LIFETIME PROTECTION PLAN* WORK?

• Follow our shop recommended service intervals and get warranty protection for a LIFETIME!
• You can get coverage for both your brand new and your older vehicle

DID YOU KNOW?

• Previous services completed with us may mean you’re already eligible**
• Maintaining your family budget just got a lot easier without the worry about major vehicle repair costs
• We are warranty approved! That means we service your vehicle within the manufacturer specs, keeping your warranty in tact, and doing it for less.

DON’T DELAY! ACT NOW…

• FULL warranty coverage applies if your service(s) begin with us before you hit 60,000 km.
• If your odometer reads between 60,001 and 120,000 km, you can still qualify for 50% coverage.
• And once you are on the program, coverage is in place for the life of your vehicle, which means greater resale value!

* To Maintain Protection: service interval 50,000 kms, engine service interval 8,000 kms (up to 9,500 lbs. gvw). The Protection Plan will apply only to authorized repairs made for vehicles operating in Canada. Vehicles equipped with continuously variable transmissions (CVT) are excluded from transmission coverage. All amounts are in US dollars. BG Protection Plan covers only components serviced by BG products. See BG protection Plan certificate for complete details. **Protection retroactive to July 2004.

The industry standards weren’t strong enough so we were forced to create the strictest consumer protection bill for the automotive repair industry.

The following text is an overview.

Make Sure Your Car Repair Facility Passes These 16 Points. . .

1. Ensure your technician is honest and does not “fabricate” unnecessary repairs:

• We will never repair something that’s not necessary.
• We will never attempt to repair something that we don’t have the equipment and training for.
• We will never use low quality, cheap and refurbished parts, unless we discussed and agreed with the customer to do so.

2. Are the technicians trained and equipped to fix the problem right the first time?

We use all leading industry standard equipment and databases to diagnose the problem quickly and accurately. All of our technicians are licensed and must take at least 8 ongoing training courses per year.

3. Does the technician explain your choices?

We will always:

• Advise you: Inform you
• Recommend procedures
• Severe Safety: Warn about issues that need attention, for your safety

4. Does the facility honour the client’s time and never overbook?

We book to a maximum of 80% capacity to accommodate walk-in and emergency repairs. 90% of our repairs are completed within ONE day. We always offer to pick up the client’s car or shuttle you to your work place. And we’ll make sure your car is finished on time.

5. Accurate records save you money and unnecessary repairs.

We keep track of previous advisories, remind you of planned services and we will have all your warranty information on hand.

6. Watch out for overcharging, double billing, and unauthorised repair.

Don’t get billed twice for taking the wheels off when there is work on your brakes and suspension. Don’t pay a bill if it is 10% more than the written estimate.

7. Real warranty.

Our warranty for any repair is above standard at a full 12 months or 20,000 kms, on parts and labour. (Unless otherwise noted). Care Free Auto Savings Club members receive 24 months or 40,000 kms.

8. Honour the manufacturer’s warranty.

We carefully inspect what warranties apply to your car before we start the job and if the dealer should do the work for FREE, we’ll take your car there for you. No hassle for you and you won’t pay extra for this service.

9. 28-Point maintenance and visual inspection.

We perform a 28-Point Maintenance and Visual Inspection every single time you bring your car into our garage to ensure good operation and detect warning signs of immediate breakdown. Regular maintenance inspections reduce the overall repair costs by 46% (J. D. Power).

10. $1,000,000 insurance – minimum.

Insist to see a valid certificate of insurance for damages while your car is in the garage and for general liability

11. Beware of unrealistic discounts.

Many “special” offers are gimmicks designed to get your car into the shop and then pressure you into repairs that you don’t need or want.

12. Show proof of licenses.

13. Inform about and assume responsibility for sub-contract labour.

14. Inform you directly about unforeseeable changes – no five o’clock shock.

15. Return your car cleaner than you brought it in.

16. Provide maintenance programs that save up to 46% of repair costs.

+ Additional Services

• FREE Shuttle Service
• Early drop-offs and late pick-ups
• Half price storage for the 1st year when you purchase a set of tires from us
• 4-wheel alignment
• FREE battery replacement program
• FREE car selection consult
• FREE pickup and delivery of your car
• Payment plans (OAC)
• Personal service – direct contact to the technician
• Clean uncluttered facility
• Open door policy – have access to your vehicle in the back
• 24-hour towing service
• Unbiased off-warranty inspection
• Pre-purchase inspection
• Ontario Safety Standard Certification